Privacy Policy

This privacy policy governs your use of the website www.friendsdiaper.in and software Website/Application The Nobel Hygiene ("Website/Application") for computer and mobile devices that was created by Nobel Hygiene Pvt. Ltd . ("Company")

Data

The Website/Application obtains the information you provide when you download, open and register the Website/Application and any information you enter in the Website/Application. We may also request information about your preferences, Hygiene services, products you use and such other details that may help the Website/Application provide you with suitable results and help your experience when you use the Website/Application. You can choose not to provide information to us, but in general some information about you is required in order for you to enjoy the benefits of this Website/Application.

We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.

We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

Location

To customize our service for you, we may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and is used only to provide and improve our service. We may obtain your consent on your first use of the service.

Access

You can sign into your account to see any personally identifiable information we have stored, such as your name, email, address or phone number. You can also contact us by email to request to see this information.

Data Deletion

We will retain your personal information for as long as you use the Website/Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 36 months and thereafter may store it in aggregate. Please note that some or all of the personal information may be required in order for the Website/Application to function properly.

Sharing

From time to time, we may make certain third party offers available through our Website/Application. If you choose to accept such an offer, we will disclose your contact and billing information to the third party who made the offer available to you. We may share personally identifiable information (such as name, address, email or phone) with trusted partners in order to provide you with relevant advertising, offers or services. The Company passes personal data, which includes information about your method of payment, to the credit or debit card company that issued the card with which you made your booking or purchase. For your convenience and information, the Company provides links to other third party websites. Please note that these websites may have different security and privacy policies and that the Company shall have no control over and takes no responsibility for any information contained in these websites; you are requested to read and acquaint yourself with the said policies and terms and conditions.

We may also disclose your personal data:

• as required by law, such as to comply with any legal, judicial, regulatory process.
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
• if the Company is involved in a merger, acquisition, or sale of all or a portion of its assets, you may be notified via email and/or a prominent notice on our Website and Website/Application of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Website/Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.

Ad Tracking

We do not allow advertising companies to collect data through our service for ad targeting.

 

Security & Privacy Measures

• We take the security of your personal data seriously. To safeguard your information, we have implemented robust security measures, including the use of a secure Customer Relationship Management (CRM) tool. Our CRM system is equipped with two-factor authentication (2FA), ensuring that only authorized personnel have access to sensitive data. This additional layer of security helps protect against unauthorized access and enhances the integrity of our data handling processes.

• Additionally, we deploy Customer Data Platforms (CDPs) such as WebEngage and Yellow.ai, which are secure platforms. You can learn more about their privacy practices by visiting their respective privacy policy documents [WebEngage Privacy Policy]and [Yellow.ai Privacy Policy]

 

Users Consent Management

• Users have the option to withdraw their consent regarding the collection and storage of their personal data at any time. To exercise this option, please contact our customer support team at help@nobelhygiene.com or 18002660640.We will promptly process your request in accordance with applicable laws and regulations.

• Additionally, we provide an opt-out/unsubscribe option in all marketing communications sent to our customers. You can manage your communication preferences by following the instructions included in those communications

Contact for Grievances and Queries

If you have any questions or concerns about our privacy policies, you can contact us through the below means

Grievance Officer Name: Rakesh Mushrif

Contact: 18002660640

Email: help@nobelhygiene.com

Alternative Emails: vishal.m@nobelhygiene.com, rakesh.mushrif@nobelhygiene.com

Registered Address: Plot No. A-70, MIDC, Malegaon, Sinnar, Maharashtra, India, 422113

Corporate Office: DSA Electro Controls Pvt. Ltd Building, A-20, Cross Road B, MIDC, Mulgaon, Andheri East, MUMBAI, Maharashtra, India, 400093

Vendors

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.

More

This privacy policy was last updated on December 10, 2019. Our privacy policy may change from time to time. If we make any material changes to our policies, we will place a prominent notice on our website or Website/Application. If the change materially affects registered users, we will send a notice to you by email, push notification or text.