Privacy Policy
This Privacy Policy governs your use of the website www.friendsdiaper.in and the Nobel Hygiene Website/Application ("Website/Application") for computer and mobile devices, created and operated by Nobel Hygiene Ltd. ("Company").
Data Collection
The Website/Application collects information that you provide when you download, access, register for, or use the Website/Application, as well as any information you enter while using it.
We may also request information about your preferences, hygiene-related services, products you use, and other details that may help us provide suitable recommendations and enhance your experience.
You may choose not to provide certain information; however, some information may be required for you to fully access and benefit from the Website/Application.
We may collect personally identifiable information that you voluntarily provide, including your name, address, phone number, and email address.
With your permission, we may also access certain information stored on your device, such as your contacts, calendar, or messages, to provide services requested by you.
If authorized by you, we may also access profile and other information from third-party services such as Facebook.
We use technologies such as cookies (small files stored on your browser), web beacons, and unique device identifiers to recognize your device and improve your experience.
Our systems may also collect information such as your browser type, operating system, and IP address.
Our systems may associate this information with your activities while using the Website/Application, including pages viewed, searches performed, and interactions with content and services.
Access to Your Information
You may sign in to your account to review any personally identifiable information we have stored about you, including your name, email address, postal address, or phone number.
You may also contact us via email to request access to this information.
Data Retention and Deletion
We will retain your personal information for as long as you use the Website/Application and for a reasonable period thereafter, as required for legal, operational, or business purposes.
Automatically collected information may be retained for up to 36 months and may thereafter be stored in aggregated and anonymized form.
Please note that certain personal information may be required for the Website/Application to function properly.
Sharing Information
From time to time, we may make third-party offers available through our Website/Application. If you choose to accept such an offer, we may share your contact and billing information with the third party providing the offer.
We may share personally identifiable information, such as your name, address, email address, or phone number, with trusted partners for the purpose of providing relevant advertising, offers, products, or services.
The Company may share personal data, including payment-related information, with the credit or debit card issuer used to complete your purchase or transaction.
For your convenience, the Website/Application may contain links to third-party websites. These websites operate independently and may have their own privacy and security practices.
The Company is not responsible for the content, privacy practices, or policies of such third-party websites. Users are encouraged to review the privacy policies and terms of use of any third-party website they visit.
Information Disclosure
We may disclose your personal information:
- As required by law, regulation, legal process, or governmental request.
- When we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to legal requests.
- To trusted service providers who perform services on our behalf and who are contractually obligated to protect your information.
- In connection with a merger, acquisition, restructuring, financing, sale of assets, or other corporate transactions involving the Company. Users will be notified of any material changes affecting their information.
Only aggregated and anonymized information may be periodically shared with external service providers to help improve the Website/Application and related services.
Security and Privacy Measures
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to safeguard it.
Our Customer Relationship Management (CRM) system is protected through two-factor authentication (2FA), ensuring that access to sensitive information is restricted to authorized personnel only.
Additionally, we utilize Customer Data Platforms (CDPs), including Web Engage and Yellow.ai, which maintain their own security and privacy standards. For more information, please review their respective privacy policies.
User Consent Management
Users may withdraw their consent for the collection, storage, and processing of their personal data at any time by contacting our customer support team at help@nobelhygiene.com or calling 18002660640.
We will process such requests in accordance with applicable laws and regulations.
We also provide an unsubscribe or opt-out option in all marketing communications. Users may manage their communication preferences by following the instructions included in such communications.
Contact for Grievances and Queries
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:
Grievance Officer
Name: Vishal Mangaonkar
Phone: 18002660640
Email: help@nobelhygiene.com
Alternative Email Addresses
- vishal.m@nobelhygiene.com
- pragun.dogra@nobelhygiene.com
Registered Address
Plot No. A-70, MIDC, Malegaon, Sinnar, Maharashtra, India - 422113Corporate Office
DSA Electro Controls Pvt. Ltd. Building,A-20, Cross Road B,
MIDC, Andheri East,
Mumbai, Maharashtra, India – 400093
Vendors
Analytics providers may access anonymized information, such as device identifiers and IP addresses, to help us understand how our services are used.
Such information is processed solely on our behalf and is not used to identify individual users.
Privacy Policy Updates
This Privacy Policy may be updated from time to time.
If we make any material changes, we will post a prominent notice on our Website/Application.
Where required by law, we may also notify registered users through email, push notification, or other appropriate communication channels.
Last Updated
22 June 2026